Shipping policy

KORD ORIGIN — Shipping Policy

Effective Date: August 18, 2026

Thank you for shopping with KORD ORIGIN.

This Shipping Policy explains how orders placed through our Website are processed, shipped, and delivered.

1. Order Processing

Orders are processed after payment has been successfully received and order information has been verified.

Processing times may vary depending on:

  • Product availability

  • Order volume

  • Holidays

  • Promotions

  • Payment verification

  • Warehouse or fulfillment operations

  • Other circumstances that may affect order processing

Any estimated processing timeframe displayed on our Website or at checkout should be reviewed before completing your purchase.

2. Delivery Times

Estimated delivery times depend on factors including:

  • Shipping destination

  • Shipping method

  • Carrier performance

  • Weather

  • Holidays

  • Customs processing

  • Product availability

  • Other circumstances outside our reasonable control

Delivery estimates are not guaranteed unless expressly stated otherwise.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on:

  • Destination

  • Shipping method

  • Order size

  • Promotional offers

  • Other applicable factors

4. Order Tracking

When tracking is available, tracking information may be sent to the email address associated with your order.

Tracking information may take some time to become active after an order has been shipped.

5. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If an order is returned because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply if the order needs to be reshipped.

6. Lost or Stolen Packages

If the shipping carrier's tracking information shows that a package has been delivered, KORD ORIGIN may not be responsible for packages that are subsequently lost or stolen after delivery.

If your package is marked as delivered but you cannot locate it, we recommend checking with household members, neighbors, building management, or the applicable carrier.

You may also contact us at info@kord-origin.com, and we will reasonably assist where possible.

7. Damaged Packages

If your package arrives damaged, please contact us promptly at info@kord-origin.com.

Please provide photographs of the shipping package and the damaged merchandise when possible.

We will review the issue and determine the appropriate resolution.

8. Shipping Delays

Although we work to process orders within the estimated timeframe provided, shipping delays may occur because of circumstances beyond our reasonable control.

If an order cannot be shipped within the applicable promised timeframe, we will provide the options required under applicable law.

9. International Orders

If international shipping is offered, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

Customs processing times may vary and are outside our control.

10. Contact Us

KORD ORIGIN
Operated by Zenvaro Commerce LLC

Mailing Address:
304 S. Jones Blvd #4294
Las Vegas, NV 89107
United States

Registered Company Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: info@kord-origin.com

For questions regarding shipping, delivery, or your order, please contact info@kord-origin.com.