Shipping policy
KORD ORIGIN — Shipping Policy
Effective Date: August 18, 2026
Thank you for shopping with KORD ORIGIN.
This Shipping Policy explains how orders placed through our Website are processed, shipped, and delivered.
1. Order Processing
Orders are processed after payment has been successfully received and order information has been verified.
Processing times may vary depending on:
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Product availability
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Order volume
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Holidays
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Promotions
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Payment verification
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Warehouse or fulfillment operations
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Other circumstances that may affect order processing
Any estimated processing timeframe displayed on our Website or at checkout should be reviewed before completing your purchase.
2. Delivery Times
Estimated delivery times depend on factors including:
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Shipping destination
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Shipping method
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Carrier performance
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Weather
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Holidays
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Customs processing
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Product availability
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Other circumstances outside our reasonable control
Delivery estimates are not guaranteed unless expressly stated otherwise.
3. Shipping Charges
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on:
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Destination
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Shipping method
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Order size
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Promotional offers
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Other applicable factors
4. Order Tracking
When tracking is available, tracking information may be sent to the email address associated with your order.
Tracking information may take some time to become active after an order has been shipped.
5. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information.
If an order is returned because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply if the order needs to be reshipped.
6. Lost or Stolen Packages
If the shipping carrier's tracking information shows that a package has been delivered, KORD ORIGIN may not be responsible for packages that are subsequently lost or stolen after delivery.
If your package is marked as delivered but you cannot locate it, we recommend checking with household members, neighbors, building management, or the applicable carrier.
You may also contact us at info@kord-origin.com, and we will reasonably assist where possible.
7. Damaged Packages
If your package arrives damaged, please contact us promptly at info@kord-origin.com.
Please provide photographs of the shipping package and the damaged merchandise when possible.
We will review the issue and determine the appropriate resolution.
8. Shipping Delays
Although we work to process orders within the estimated timeframe provided, shipping delays may occur because of circumstances beyond our reasonable control.
If an order cannot be shipped within the applicable promised timeframe, we will provide the options required under applicable law.
9. International Orders
If international shipping is offered, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.
Customs processing times may vary and are outside our control.
10. Contact Us
KORD ORIGIN
Operated by Zenvaro Commerce LLC
Mailing Address:
304 S. Jones Blvd #4294
Las Vegas, NV 89107
United States
Registered Company Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: info@kord-origin.com
For questions regarding shipping, delivery, or your order, please contact info@kord-origin.com.